Terms and Conditions

Last Updated: February 23, 2026

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Agency Supply ("we," "our," or "us") regarding your access to and use of the agencysupply.co website and the purchase of our products and services, including AgencyOS and related offerings.

By accessing our website, creating an account, or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Definitions

  • "Services" refers to our website, products, templates, digital resources, community access, and any related services provided by Agency Supply

  • "Products" refers to AgencyOS, add-ons, upsells, bonuses, and any other digital products we offer

  • "User," "you," or "your" refers to the individual or entity accessing or using our Services

  • "Content" refers to all materials, templates, documentation, videos, and resources provided through our Services

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

Account Registration

Account Creation

To access certain features and purchase products, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Maintain and promptly update your account information

  • Maintain the security of your password and account credentials

  • Accept responsibility for all activities that occur under your account

  • Notify us immediately of any unauthorized access or security breach

Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

Products and Services

Product Descriptions

We make every effort to accurately describe our products. However, we do not warrant that product descriptions, features, or other content are accurate, complete, reliable, current, or error-free.

Pricing

  • All prices are listed in USD unless otherwise stated

  • Prices are subject to change without notice

  • We reserve the right to modify, discontinue, or offer promotional pricing at any time

  • Price changes do not affect orders already placed

Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

  • Violation of these Terms

Payment and Billing

Payment Processing

  • All payments are processed securely through Stripe

  • You agree to provide current, complete, and accurate payment information

  • You authorize us to charge your payment method for all fees incurred

  • Payment card information is handled exclusively by Stripe and never stored on our servers

Billing

  • Products are billed at the time of purchase unless otherwise specified

  • You are responsible for all charges, including applicable taxes

  • If payment fails, we may suspend or cancel your access to products or services

Refunds

Our refund policy is as follows:

  • 30-Day Money-Back Guarantee: We offer a 30-day refund period from the date of purchase

  • Eligibility: Refund requests must be submitted to [email protected] within 30 days of purchase

  • Process: Upon receiving your refund request, we will review and respond within 3-5 business days

  • Processing Time: Approved refunds will be processed within 10 business days to the original payment method

  • Conditions: We reserve the right to deny refund requests that we determine to be fraudulent, abusive, or in violation of our terms

To request a refund, please contact [email protected] with your order number and reason for the refund request.

License and Intellectual Property

License Grant

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the purchased products for your personal or business use

  • Use templates and resources as part of your business operations

  • Modify templates for your internal use

Restrictions

You may NOT:

  • Resell, redistribute, or share our products with others

  • Claim our products as your own work

  • Use our products to create competing products or services

  • Remove or modify any proprietary notices or labels

  • Reverse engineer, decompile, or disassemble any software components

  • Share login credentials or access with unauthorized parties

Ownership

All content, features, functionality, templates, designs, logos, and trademarks on our website and in our products are owned by Agency Supply or our licensors and are protected by copyright, trademark, and other intellectual property laws.

User-Generated Content

Community Participation

If you participate in our community or provide feedback, testimonials, or other content:

  • You grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your content

  • You represent that you own or have permission to share the content

  • We may use your feedback and testimonials for marketing purposes

  • We reserve the right to remove any content at our discretion

Use Restrictions

You agree NOT to:

  • Use our Services for any illegal purpose or in violation of any laws

  • Infringe upon the intellectual property rights of others

  • Transmit viruses, malware, or other harmful code

  • Attempt to gain unauthorized access to our systems or networks

  • Engage in any activity that disrupts or interferes with our Services

  • Use automated systems (bots, scrapers) to access our Services

  • Impersonate any person or entity or misrepresent your affiliation

  • Harass, abuse, or harm other users

  • Violate any applicable data protection or privacy laws

Disclaimers

No Warranties

OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement

  • Warranties that our Services will be uninterrupted, error-free, or secure

  • Warranties regarding the accuracy, reliability, or completeness of content

No Guarantees

We do not guarantee specific results from using our products. Your success depends on numerous factors including your effort, expertise, market conditions, and circumstances beyond our control.

Third-Party Services

Our Services may integrate with or link to third-party services (Stripe, GoHighLevel, Make.com, etc.). We are not responsible for:

  • The availability, accuracy, or content of third-party services

  • Any damages resulting from your use of third-party services

  • The privacy practices or terms of service of third parties

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Damages

AGENCY SUPPLY SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or business opportunities

  • Damages resulting from unauthorized access to or use of our Services

  • Damages resulting from errors, mistakes, or inaccuracies in content

  • Personal injury or property damage resulting from your use of our Services

Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Essential Purpose

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Agency Supply, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms

  • Your violation of any law or the rights of a third party

  • Your use or misuse of our Services or products

  • Any content you submit or share through our Services

Modifications to Services and Terms

Service Changes

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of our Services at any time

  • Change pricing for future purchases

  • Update or remove content, features, or functionality

  • Impose limits on certain features or restrict access

Terms Changes

We may revise these Terms at any time by:

  • Posting updated Terms on our website

  • Updating the "Last Updated" date

  • Notifying you via email for material changes

Your continued use of our Services after changes constitutes acceptance of the revised Terms.

Termination

Your Right to Terminate

You may stop using our Services at any time. Termination does not entitle you to a refund unless within the 30-day refund period.

Our Right to Terminate

We may terminate or suspend your access to our Services immediately, without prior notice, for:

  • Violation of these Terms

  • Fraudulent or illegal activity

  • Non-payment of fees

  • Any other reason at our sole discretion

Effect of Termination

Upon termination:

  • Your right to access and use our Services immediately ceases

  • You must stop using all products and delete all copies in your possession

  • Provisions that by their nature should survive termination will remain in effect

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

Arbitration

If informal resolution fails, any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except as follows:

  • You may assert claims in small claims court if they qualify

  • Either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights

Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Jurisdiction

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of courts located in [Your State/Country].

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Agency Supply regarding our Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, government actions, or technical failures.

Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Agency Supply.

Notices

All notices to you will be sent to the email address associated with your account. Notices to us should be sent to [email protected]

Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

Language

These Terms are drafted in English. Any translations are provided for convenience only, and the English version shall prevail in case of conflict.

Contact Information

If you have any questions about these Terms, please contact us:

Agency Supply
Email: [email protected]
Website: agencysupply.co

© 2025, Agency Supply. All right reserved.