Privacy Policy

Last Updated: February 23, 2026

Introduction

Agency Supply ("we," "our," or "us") operates agencysupply.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including AgencyOS and related services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide Directly

When you interact with Agency Supply, we may collect:

• Account Information: Name, email address, and password when you create an account

• Purchase Information: Billing address and order history (payment information is processed securely through Stripe and never stored on our servers)

• Communication Data: Information you provide when contacting our support team, subscribing to our email list, or participating in our community

• Profile Information: Any additional information you choose to provide in your user profile or community participation

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns

• Cookie Data: Information collected through cookies and similar tracking technologies (see our Cookie Policy below)

• Marketing Data: Information about how you found us, which ads you clicked, and campaign attribution data

How We Use Your Information

We use the collected information for the following purposes:

• Product Delivery: To process your purchases, deliver AgencyOS and related products, and provide customer support

• Communication: To send order confirmations, product updates, customer support responses, and important service announcements

• Marketing: To send promotional emails about new products, features, and special offers (you can opt out at any time)

• Improvement: To analyze usage patterns, improve our website, products, and customer experience

• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access

• Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• Stripe: Secure payment processing (Stripe maintains PCI-DSS compliance and handles all payment card information)

• GoHighLevel: Community platform and customer relationship management

• Make.com: Workflow automation and system integrations

• Email Service Providers: For sending transactional and marketing emails

• Analytics Providers: Google Analytics and Facebook Pixel for website analytics and advertising

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers

If Agency Supply is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal obligations)

• Opt-Out: Unsubscribe from marketing emails using the link in any email we send

• Data Portability: Request a copy of your data in a structured, machine-readable format

• Objection: Object to our processing of your personal information in certain circumstances

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Deliver targeted advertising on Facebook and other platforms

• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Cookies

We use the following third-party services that may place cookies:

• Google Analytics (website analytics)

• Facebook Pixel (advertising and analytics)

• Stripe (payment processing)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS

• Secure payment processing through PCI-DSS compliant providers (Stripe)

• Regular security assessments and updates

• Access controls and authentication requirements

• Payment card information is handled exclusively by Stripe and never stored on our servers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support

• Comply with legal obligations

• Resolve disputes and enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of information to countries that may have different data protection laws than your country.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page

• Updating the "Last Updated" date

• Sending an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Agency Supply
Email: [email protected]
Website: agencysupply.co

GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To fulfill our obligations in providing products and services

• Legitimate Interests: To improve our services, prevent fraud, and conduct marketing

• Consent: Where you have given explicit consent for specific processing activities

• Legal Obligations: To comply with applicable laws and regulations

Your GDPR Rights

In addition to the rights listed above, you have the right to:

• Lodge a complaint with your local data protection authority

• Withdraw consent at any time (where processing is based on consent)

• Restrict processing of your personal information in certain circumstances

CCPA Compliance (For California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Categories of Information We Collect

• Identifiers (name, email, IP address)

• Commercial information (purchase history)

• Internet activity (browsing behavior, interactions)

• Inferences (preferences and characteristics)

Your CCPA Rights

• Right to Know: What personal information we collect, use, and disclose

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)

• Right to Non-Discrimination: Equal service regardless of exercising privacy rights

To exercise your CCPA rights, contact us at [email protected]

This Privacy Policy is effective as of the date listed above and applies to all users of Agency Supply services.